Elevated API Errors

Incident Report for myFitApp

Resolved

We have verified all services, everything is running as normal again. We apologize for the inconvenience this has caused you, we are putting processes in place to make sure this can't re-occur.
Posted May 25, 2021 - 15:21 BST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 25, 2021 - 15:14 BST

Update

Apps back online. Restoring remaining services in progress.
Posted May 25, 2021 - 14:09 BST

Identified

The issue has been identified and a fix is being implemented.
Posted May 25, 2021 - 13:52 BST

Update

We are continuing to investigate this issue.
Posted May 25, 2021 - 13:51 BST

Update

We are continuing to investigate this issue.
Posted May 25, 2021 - 13:39 BST

Investigating

We're experiencing an elevated level of API errors and are currently looking into the issue.
Posted May 25, 2021 - 13:23 BST
This incident affected: Cockpit and Core Services and API.