Cockpit and Homescreens Availability Intermittent

Incident Report for myFitApp

Resolved

The incident has been resolved by our service provider. All the services are up and running back as normal. We apologize for the inconvenience caused.
Posted Jun 11, 2021 - 03:19 BST

Update

We are waiting for full service to resume from our hosting provider. The problem is still being worked on.
Posted Jun 11, 2021 - 02:10 BST

Update

Our housing provider has restored network connectivity. Services should stay start to come back.
Posted Jun 11, 2021 - 01:05 BST

Update

Our hosting provider is making progress although we are still waiting for confirmation of resolution.
Posted Jun 11, 2021 - 00:19 BST

Update

Our hosting provider is continuing to work on the problem and is making progress. We are waiting on updates to confirm that the problem is resolved.
Posted Jun 10, 2021 - 22:53 BST

Update

We have identified the issue. There is a network outage with our hosting provider. The issue is identified and engineers are working on it. We will post updates as we get them.
Posted Jun 10, 2021 - 22:06 BST

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 10, 2021 - 21:43 BST

Investigating

We are currently investigating this issue.
Posted Jun 10, 2021 - 21:38 BST
This incident affected: Cockpit and Core Services.